Rob McGregor
Darwin, Northern Territory
Rob McGregor is the founder of Troubleshoot IT, providing practical technology support across Darwin, Palmerston and surrounding areas.Troubleshoot IT focuses on patient, plain-English technology help for everyday users, older Australians, people with disability, NDIS participants and small businesses.
About the Resource library
Rob writes and maintains Troubleshoot IT Resources to help people understand and use technology with more confidence. The library includes practical guidance for computers, phones, tablets, email, Wi-Fi, online safety, accessibility technology and everyday digital tasks.
Resources by Rob McGregor
BG-013 - Staying Safe on Facebook Without Missing Out
LG-012 - Opening and Closing Programs
Learn how to open, switch between and close programs in Windows with confidence. This beginner-friendly guide explains …
BG-012 - Using Two-Step Verification: What It Is and Why It Matters
BG-025 - Internet Basics
The internet is full of useful information, but knowing how to find it safely is an important skill. Learn how to brows…
BG-026 - Photos and Memories
Your photos capture life's special moments. Learn how to take, organise, protect and share your photos with confidence …
LG-010 - Using a Keyboard
Learn how to use a computer keyboard with confidence. This beginner-friendly guide explains the most important keys, ty…
LG-011 - Understanding Windows
Learn the main parts of a Windows computer, including the desktop, taskbar, Start menu, icons, application windows and …
BG-010 - Spotting Scams: How to Tell What’s Real Online
BG-011 - Why You Should Update Your Phone and Computer Regularly
LG-009 - Using a Mouse
Learn how to hold and use a computer mouse with confidence. This beginner-friendly guide explains moving the pointer, c…
LG-008 - Computer Words Explained
Technology doesn't have to be confusing. Learn the meaning of common computer words in simple, everyday language and bu…