Your safety is our priority

We provide practical tools, expert advice and ongoing support to help you stay safe online and avoid scams.

  • Scam Aware
  • Safe Online
  • Privacy Focused
  • Trusted Support
Rob McGregor, founder of Troubleshoot IT in Darwin

Rob McGregor

Founder, Troubleshoot IT

Darwin, Northern Territory

Rob McGregor is the founder of Troubleshoot IT, providing practical technology support across Darwin, Palmerston and surrounding areas.

Troubleshoot IT focuses on patient, plain-English technology help for everyday users, older Australians, people with disability, NDIS participants and small businesses.

About the Resource library

Rob writes and maintains Troubleshoot IT Resources to help people understand and use technology with more confidence. The library includes practical guidance for computers, phones, tablets, email, Wi-Fi, online safety, accessibility technology and everyday digital tasks.

Resources by Rob McGregor

Blog

BG-025 - Internet Basics

The internet is full of useful information, but knowing how to find it safely is an important skill. Learn how to brows…

Guide

BG-026 - Photos and Memories

Your photos capture life's special moments. Learn how to take, organise, protect and share your photos with confidence …

Guide

LG-010 - Using a Keyboard

Learn how to use a computer keyboard with confidence. This beginner-friendly guide explains the most important keys, ty…

Guide

LG-011 - Understanding Windows

Learn the main parts of a Windows computer, including the desktop, taskbar, Start menu, icons, application windows and …

Guide

LG-009 - Using a Mouse

Learn how to hold and use a computer mouse with confidence. This beginner-friendly guide explains moving the pointer, c…