How can we help?
Sometimes you know exactly what you need. Other times you just know something isn't working the way it should.
Troubleshoot IT provides practical technology help across Darwin and Palmerston. We can help with computers, phones, tablets, Wi-Fi, online accounts, online safety, accessibility technology and learning how to use your devices with more confidence.
Choose a category below or browse our services. If you're not sure what you need, that's okay. Tell us what's happening and we'll help you work out where to start.
Browse our services
Tech Training as Community Access (Standard – Weekday Daytime)
Weekday Community Access sessions to build everyday digital and IT skills in re…
Core: Complete Support
All-inclusive managed IT with unlimited remote support, onsite allowance, advan…
Accessibility & Assistive Tech Device Matching
Help choosing a device based on accessibility and communication needs (voice co…
Assisted Device Shopping Support
In-person support to choose and purchase the right laptop, tablet, or phone - w…
Assistive technology setup / coaching
Setup and coaching for accessibility features and assistive apps to support com…
Backup & Recovery Setup
Protect your photos and files, automatic backups plus a “test restore” so you k…
Device Research & Recommendations
I shortlist the best options for you, then you choose and buy with clarity.
Digital skills training (Capacity Building)
One-on-one coaching to build confidence using phones, tablets, and computers fo…
Home Visit Tech Help
Friendly in-home tech help, we fix the problem and make it easier to use next t…
New Device Setup
New phone/tablet/laptop set up properly, and you’ll know how to use it.
Smart Shopping Digital Skills Coaching
Learn how to choose devices safely — avoid scams, compare properly, and buy wit…
Social Media Management – Essential Plan
Ongoing social media content creation and publishing for Facebook and Instagram.
Not sure which service is right for you?
That's okay. Tell us what you need help with and we'll help you work out the best place to start.