How can we help?
Sometimes you know exactly what you need. Other times you just know something isn't working the way it should.
Troubleshoot IT provides practical technology help across Darwin and Palmerston. We can help with computers, phones, tablets, Wi-Fi, online accounts, online safety, accessibility technology and learning how to use your devices with more confidence.
Choose a category below or browse our services. If you're not sure what you need, that's okay. Tell us what's happening and we'll help you work out where to start.
Browse our services
In Person Tech Support
One-hour, in-person tech support to fix issues, set up devices and sort everyda…
In Person Tech Training
One-hour, in-person 1:1 tech training for people who find technology challengin…
Core: Essentials Support
Day-to-day IT help for small teams, with email/portal support, basic Microsoft …
Core: Standard Support
Hands-on IT helpdesk with phone and remote support, managed updates, Defender m…
Core: Business Support
Hands-on IT helpdesk with phone and remote support, managed updates, Defender m…
Tech Training as Community Access (Standard – Saturday)
Saturday Community Access sessions to build everyday digital and IT skills in r…
Tech Training as Community Access (Standard – Sunday)
Sunday Community Access sessions to build everyday digital and IT skills in rea…
Not sure which service is right for you?
That's okay. Tell us what you need help with and we'll help you work out the best place to start.