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LG-016 - Searching Google Effectively

LG-016 - Searching Google Effectively

Learn to search Google using useful words, recognise results and refine searches without sharing private information.

Troubleshoot IT Resource
Troubleshoot IT — Darwin, Northern Territory
Last updated: 30 October 2026
Guide Getting Started 10 min read For: Seniors and adults who are new to technology

Before You Begin

Intended Audience Seniors and adults who are new to technology
Estimated Time 10 minutes
Difficulty Getting Started
Permissions Required Not specified
Last Tested Not specified

Overview

This guide will help you with searching google effectively using simple steps and familiar examples. You can work at your own pace and repeat any activity.


Before You Begin

  • Device: Windows 11 computer with Microsoft Edge.
  • Internet: A working internet connection.
  • Account: No new account is needed for the practice activities.
  • Permissions: Normal access to the computer and browser; do not change shared settings without permission.
  • Helpful previous guide: LG-015 – Understanding Files and Folders.
  • Safety: Use public, non-sensitive information for practice. Do not enter passwords or personal details.

Learning Objectives

By the end of this guide, you should be able to:

  • what is a search engine?.
  • open google.
  • choose useful search words.
  • read the results page.
  • choose a trustworthy result.
  • improve a search.

What Is a Search Engine?

Google search page with search box highlighted.
A search engine helps you find information on the internet.

 

A search engine helps you find information on the internet. Google is one example. A search engine is not the same as a website or a browser. Your browser, such as Microsoft Edge, opens Google and other websites.


Open Google

Windows 11 Edge address bar showing google.com.au.
Open Microsoft Edge.

 

Open Microsoft Edge. Click the address bar at the top, type google.com.au and press Enter. You can also type a search directly into the browser address bar.


Choose Useful Search Words

Side-by-side long question and clear search terms.
Think about what you want to know.

 

Think about what you want to know. Type the important words rather than a long story. For example, try Darwin library opening hours rather than I want to know when the library opens. Add a place or year when it matters.


Read the Results Page

Annotated illustrative Google results showing title URL snippet and Sponsored label.
After you search, Google shows links to websites.

 

After you search, Google shows links to websites. Look for the page title, website address and short description. Some results are marked Sponsored; these are advertisements, not necessarily the best answer.


Choose a Trustworthy Result

Search results with official website URL highlighted.
For health, money or government information, prefer the relevant official organisation.

 

For health, money or government information, prefer the relevant official organisation. Check the website address carefully, and compare important claims with another reliable source. A result appearing first does not prove it is correct.


Improve a Search

Before and after search query examples.
If the results are not useful, add a more specific word.

 

If the results are not useful, add a more specific word. For example, change bus timetable to Darwin bus timetable Saturday. If a search is too narrow, remove a word and try again.


Avoid Unsafe Search Results

Simple privacy and suspicious search result warning infographic.
Do not enter passwords, verification codes, Medicare numbers or banking details into a search box.

 

Do not enter passwords, verification codes, Medicare numbers or banking details into a search box. Be careful with results that demand urgent action, promise prizes or ask you to install software. Open the official website directly when unsure.


Practice: Find Local Information

Search for public library opening hours in Edge.
Try searching for the opening hours of a public library near you.

 

Try searching for the opening hours of a public library near you. Read the title and address of a result. Open a likely official page and check the hours. Do not sign in or provide personal information for this activity.


What You Have Learned

Four-step infographic Search Read Check Refine.
Search using clear words, check the source, refine results and protect private information.

 

Search using clear words, check the source, refine results and protect private information. You can now use search to find information more confidently.


Troubleshooting

ProblemWhat to Try
The page or feature looks differentBrowser versions change. Look for the same named control or ask for help.
The page does not loadCheck Wi-Fi, try again, or open another familiar website.
I am not sure whether a link or file is safeDo not proceed. Check the website address and ask a trusted person.

Beginner Tips

  • Take your time and practise one action at a time.
  • Read messages before selecting a button.
  • Use a familiar public website for practice.
  • Stop if a website asks for unexpected payment, personal information or software.

What You Have Learned

You have practised the key skills in this guide. Repeat the practice activity whenever you need a reminder.


Keep Learning

Next: LG-017 – Understanding Websites.

Requirements

Access to the internet and a device

Learning Paths

View all paths

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Troubleshoot IT provides practical, one-to-one technology support across Darwin, Palmerston and surrounding areas.


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