This Learning Path is suitable for:

• Seniors
• Beginners
• Home users
• NDIS participants
• People using an iPhone or iPad for the first time
• People who already own an Apple device but lack confidence using it
• People moving from another type of phone or tablet
• Family members or support people helping someone learn to use an Apple device

No previous Apple experience is required.

After completing this Learning Path, learners should be able to:

• Identify the main parts and controls of an iPhone or iPad.
• Use common touchscreen gestures.
• Navigate the Home Screen and everyday device controls.
• Use Control Centre and notifications.
• Type using the on-screen keyboard.
• Find and change common settings.
• Use Siri for simple tasks.
• Make calls on supported devices.
• Manage contacts.
• Send and receive messages.
• Use FaceTime.
• Use email.
• Connect to Wi-Fi.
• Understand mobile data.
• Connect suitable Bluetooth devices.
• Browse the internet using Safari.
• Find, install, organise, update and remove apps.
• Take photos and record videos.
• Find, organise and share photos.
• Understand the basic purpose of iCloud Photos.
• Understand their Apple Account.
• Understand the basic purpose of iCloud.
• Back up their device.
• Use Find My to help locate a lost device.
• Understand iCloud storage and Family Sharing.
• Adjust display, sound and accessibility settings.
• Use a passcode, Face ID or Touch ID where supported.
• Understand the importance of software updates.
• Recognise common mobile scams.
• Protect their Apple Account.
• Understand basic battery and storage information.
• Restart their device and try simple troubleshooting steps.
• Know when a problem requires additional help.